Snaeco Customer Privacy Policy
Hello,
Snaeco’s privacy policy covers the collection, use and
disclosure of personal information that may be collected by Snaeco whenever you
interact with Snaeco, such as when you visit our website, when you purchase
Snaeco services, or when you contact us. Please take a moment to read the
following to learn more about our information practices, including what type of
information is gathered, how the information is used and for what purposes, to
whom we disclose the information, and how we safeguard your personal
information. Your privacy is a priority at Snaeco, and we go to great lengths
to protect it.
Snaeco reserves the right to modify this Privacy Policy to adapt
it to any technological or legal change, or simply to adjust it to reflect
changes made to our website. All updates of our Privacy Policy will be posted
on this page. By continuing to use this website after we post any changes, you
are consenting to our use of your information as provided in the modified
Privacy Policy.
Why we collect personal information
We collect your personal information because it helps us deliver
a superior level of customer service while you have commercial terms with
Snaeco. In addition, your personal information helps us keep you posted on the
latest product and services announcements, special offers and events that you
might like to hear about.
If you do not want Snaeco to keep you up to date with Snaeco
news and the latest information on products and services, please send an email
to customerservice@snaeco.com asking for deleting your data.
What information we collect and how we may use it
We take your
privacy seriously. However, when you use our website, you also have
responsibilities which are outlined in our Terms and Conditions section of our website. We recommend that you
consult the Terms and Conditions prior to using our website in order to inform
yourself of your obligations.
We collect certain
personal information about persons using our website, including their name,
postal address, telephone number and e-mail address. We also gather certain
electronic information, which is generated by your computer when you interact
with our website. We do not sell or rent your contact information to other
marketers.
We maintain
personal information only for as long as is it necessary or useful. We have
also established conservation and destruction policies for personal information
it is not required by law to maintain.
How we collect personal information
We receive and may
store any information you enter on our website. For example, we collect
information you provide when you purchase a pixel or send us an e-mail. The
information we collect may include:
Your name
Your mailing
address
Your e-mail address
Your phone number
We wish to remind
you that of the above information you provide us with is on a voluntary basis.
How we protect your personal information
Snaeco takes precautions — including administrative, technical
and physical measures — to safeguard your personal information against loss,
theft and misuse, as well as unauthorised access, disclosure, alteration and
destruction.
Integrity of your personal information
Snaeco has safeguards in place to keep your personal information
accurate, complete, and up-to-date for the purposes for which it is used.
Naturally, you always have the right to correct the personal information you
have provided. And you can request a copy of your personal information, your services
contracted with Snaeco by contacting us at the email address below. customerservice@snaeco.com
Snaeco’s website has links to the sites of other companies.
Snaeco is not responsible for their privacy practices. We encourage you to
learn about the privacy policies of those companies.
Hyperlinks from our website
Our website also includes hyperlinks
to companies and organizations that are independent from Snaeco. We are not
responsible for the policies of these websites regarding prices or delivery of
products and services, protection of personal information, etc. We suggest that
you read the policies of these websites before you use them.
Children under the age of 13
To use our website, you must be at least 13 years of age.
The website is not intended for children. We ask that parents make sure that
their children do not fill out our online forms. Snaeco recognizes the
importance of protecting the privacy of children. We are committed to protect
children's privacy on the Internet. We do not knowingly collect personally
identifiable information from children under the age of 13. If a child has
provided our website with personally identifiable information, we ask that a
parent or guardian, contact us and we will delete the information about the
child from our files. customerservice@snaeco.com
Cookies and other technologies
As is standard practice on many corporate websites, Snaeco’s
website uses “cookies” and other technologies to help us understand which parts
of our websites are the most popular, where our visitors are going, and how
much time they spend there. We also use cookies and other technologies to make
sure that our online advertising is bringing customers to our products and
services. We use cookies and other technologies to study traffic patterns on
our website, to make it even more rewarding as well as to study the effectiveness
of our customer communications. And we use cookies to customise your experience
and provide greater convenience each time you interact with us.
For example, knowing your first name lets us welcome you with a
greeting the next time you visit Snaeco. If, however, you prefer not to enable
cookies, please go to "help" function on the toolbar on most web
browsers, which explains step-by-step how you can disable cookies. Please note
that certain features of the Snaeco website will not be available once cookies
are disabled.
As is true of most websites, we gather certain information
automatically and store it in log files. This information includes Internet
protocol (IP) addresses, browser type, Internet Service Provider (ISP),
referring/exit pages, operating system, date/time stamp and click stream data.
We use this information, which does not identify individual
users, to analyse trends, to administer the site, to track users’ movements
around the site and to gather demographic information about our user base as a
whole. Snaeco will not use the information collected to market directly to that
person.
In some of our email messages we use a “click-through URL”
linked to content on the Snaeco website. When a customer clicks one of these
URLs, they pass through our web server before arriving at the destination web
page. We track this click-through data to help us determine interest in
particular topics and measure the effectiveness of our customer communications.
If you prefer not to be tracked simply avoid clicking text or graphic links in
the email.
In addition we use pixel tags — tiny graphic images — to tell us
what parts of our website customers have visited or to measure the
effectiveness of searches customers perform on our site.
Pixel tags also enable us to send email messages in a format
customers can read. And they tell us whether emails have been opened to assure
that we’re only sending messages that are of interest to our customers. We may
use this information to reduce or eliminate messages sent to a customer.
We store all of this information in a secure database located in
Privacy questions
If you have questions or concerns about Snaeco’s Customer
Privacy Policy or data processing, please use email address customerservice@snaeco.com to contact us. The Snaeco Data Controller will
respond to your inquiry within 30 days. Naturally, if you notify us that you do
not want us to use your information for a particular purpose, we will not do
so.
Snaeco,
Last updated April, 2008
© 2008 Snaeco. All rights reserved.